This Privacy Policy explains how SuperClothing (“we”, “us”) collects, uses and protects your information when you visit this website or submit an inquiry.
Information we collect
- Inquiry data: name, phone, email, company, WhatsApp number, message and any design files you upload through our inquiry or quote forms.
- Usage data: pages visited, approximate location, device and browser type, collected via cookies and analytics.
How we use your information
- To respond to inquiries and prepare quotations
- To provide sampling, production and after-sales communication
- To improve website content and performance
- To send service-related updates you have requested
Files you upload
Design files and tech packs shared with us are used solely for quotation and production purposes. We keep them confidential and do not share them with third parties outside production requirements. NDAs are honored on request.
Cookies
We use functional cookies to operate the site, statistics cookies to understand usage, and marketing cookies for measurement. You can manage preferences through the cookie consent banner.
Data sharing
We do not sell your personal data. Data may be processed by service providers strictly operating on our behalf (email delivery, hosting, analytics) under confidentiality obligations.
Retention
Inquiry records are kept as long as needed for business correspondence and legal obligations, then deleted.
Your rights
You may request access, correction or deletion of your personal data by contacting us. GDPR and CCPA requests are handled within statutory timeframes.
Contact
For privacy questions, reach us via the contact page.